BEFORE YOU BEGIN – IMPORTANT INFORMATION YOU MUST READ THE FOLLOWING

Thank you for considering our community as your next home. We take pride in both our property and our residents. Please carefully review the rental criteria and application requirements below. Contact us with any questions or for details not listed. All applicants are welcome; however, application fees are non-refundable regardless of reason or timing after submission. NOTICE:  Photos shown on our website and in any form of advertisement may not represent the exact apartment unit available. Images may depict model units or similar floor plans with varying finishes, layouts, appliances, views, and features. We strongly encourage all applicants to schedule an in-person tour of the specific unit before submitting an application. By applying without first viewing the unit, applicants acknowledge and accept that the apartment may differ from the photos displayed. Application fees, hold fees, and any other monies paid are non-refundable in the event of cancellation after application submission.

Rental Criteria – Effective 08.12.2026

Application Process

• Multiple applications may be processed simultaneously

• Unit is awarded to the first approved applicant who pays the hold deposit

• Hold Fee and/or security deposits are not accepted until application approval

• All adults (18+) must apply and pass screening

• All references, credit, criminal, eviction, employment, and public records are verified

• Applications are not complete until all documentation and verification reports are received

• Approved leases must be signed within one (1) business day and are binding once executed

Application Requirements to complete an application, you must provide:

• Valid government-issued photo ID

• Two (2) years of residential history

• Contact information for rental references

• Proof of income and/or banking statements

• Any additional requested documentation

• Payment of all required application fees

Important Notes

• All occupants and pets must be listed on the application and lease

• All adults (18+) must be approved applicants and lease signers

• No co-signers permitted

• Units are not held during the application process

• Minimum lease term is 12 months, ending on the last day of the calendar month

• Short-term leases (6+ months) require a $150 monthly surcharge

• Lease signers will not be removed during an active lease; changes may occur only at renewal and may require a new application

• Utilities must be in leaseholder names when applicable

• Active renters insurance is required for the full lease term

Resident History

• Minimum of two years of verifiable resident history in good standing required (homeownership may be considered)

• References must be from landlords or property management companies

• References rent receipts from family or friends may not be accepted

• Evictions, unpaid landlord collections, or negative rental history within seven (7) years may result in denial

• Current lease must be fulfilled or expire within 30 days of approval

Income Requirements

• Household income is reviewed collectively

• At least one applicant must provide two consecutive months of pay stubs (most recent within 30 days) or acceptable verification

• Acceptable sources include wage statements, signed tax returns, Social Security, retirement, or investment income

• Unverifiable income includes child support, gift funds, or business income without tax returns

• Income must be truthful and verifiable

• Income must equal 3x monthly rent (2.5x with higher deposit)

• Income is verified using a third-party screening service Rental History

Credit History

• Credit decisions consider overall history, not just score

• 650+ standard approval

• 450–649 conditional approval (additional deposit may apply)

• 449 or below denied

• No open or non-discharged bankruptcies

• Credit may be denied due to excessive debt, collections, judgments, poor payment history, or lack of credit

Credit Requirement Waiver

• No open bankruptcy

• May be requested by paying the full lease term and all fees upfront before lease start date

• Applies only to income, credit score minimums, and credit ratios

• Does not waive rental history, eviction history, criminal history, bankruptcy restrictions, or application fees

• Applies only to the initial lease term and must be re-approved at renewal

• Approval is not guaranteed

Criminal History

• Criminal background checks required for all applicants

• Decisions are made case-by-case based on nature, date, frequency, and relevance of offenses

• Certain felony or misdemeanor convictions may result in denial Other Requirements

• False, incomplete, or misleading information results in disqualification

• No unsatisfied evictions or judgments within seven (7) years

• Applications are reviewed as a group; denial of one applicant results in denial of all

Pet Policy

All Properties Except Creekside Apartments:

• Up to two (2) pets, each under 45 lbs

• $250 non-refundable pet fee; $25 monthly pet rent per pet

• Dogs and cats must be spayed/neutered

• No exotic or poisonous animals

REQUIRED ACTION: Submit a pet approval request via email (management@hayespropertyco.com) with the species, number of pets, approx. age(s) and size(s), and photo(s) of pet(s). The pet(s) must be approved before being kept in the unit.

Creekside Apartments Pet Policy:

• One (1) pet only, under 15 lbs at maturity

• $250 non-refundable pet fee; $25 monthly pet rent

• Dogs and cats must be spayed/neutered

• No exotic or poisonous animals

REQUIRED ACTION: Submit a pet approval request via email (management@hayespropertyco.com) with the species, number of pets, approx. age(s) and size(s), and photo(s) of pet(s). The pet(s) must be approved before being kept in the unit.

Fees and Payments

• Application fee: $50 per applicant (non-refundable; subject to change)

• Administration fees (if applicable) are non-refundable

• Hold deposit: $150 (applied to security deposit; non-refundable if applicant cancels for ANY reason); Hold Fees cannot be transferred to other units.

• Security deposit: Starts at one month’s rent; 1.5–2x if approved with conditions

• Occupancy processing fee: $50 (non-refundable)

• Payments accepted via check, certified funds, or resident portal only *fees may apply

• No cash accepted

BY SUBMITTING AN APPLICATION, YOU ARE AGREEING TO THESE TERMS - WHICH MAY BE CHANGED WITHOUT NOTICE AT ANY TIME.